1. I am having problems reading the numbers on the screen when the image is projected.

Answer
Often times projectors have lower resolution than the screen on your computer. Check the resolution of the projector.

You should also see if the projector has the capability of receiving Digital Video Input which often yields a clearer image at the same resolution.

2. How do I learn about the utility to convert NetPoint files to Primavera P6 files?

Answer
The utility for converting NetPoint files to compatible and importable P6 files requires a three-step process. First from within NetPoint, files are exported to Primavera, which creates a scripting definition (SDEF) file. The SDEF file is then converted by a Primavera conversion program that outputs an XML coding rules (XER) file, readable by Primavera 6.0 or later versions. Next, the XER file is imported by an option within Primavera. While this process is still under development, progress is sufficient to indicate that a flawless transfer of data is near completion.

3. Why can't I install the Evaluation Copy?

Answer
If you are unable to download and/or install NetPoint, temporarily disable any firewalls, anti-virus software, pop-up blockers, download accelerators and make sure your login credential has sufficient privileges to install software on your local computer. If you are still unable to download and/or install NetPoint, please contact your systems administrator to see if your computer is behind any system wide firewall or network appliance that could be preventing this type of download or installation from happening.

4. Why do my activities appear to be overlapping?

Answer
There are usually two different causes for overlapping activity display. If the overlapping is due to the activity content, edit the activity descriptions to fit better or decrease the font size. If the overlapping is due to the number of activities in one area, try any of the following: 1) add more space between the overlapping activities by moving them to another grid line using the up and down arrow keys; 2) increase the grid size by selecting Options>Alignment Grid>Change Grid Size; 3) increase the page size in Print Setup for a larger canvas and grid spacing; or 4) set a larger custom page size and print to Adobe Acrobat creating a PDF that can be scaled or tiled by your printer.

5. Why is the plan difficult to read on my computer screen?

Answer
This may be due to your screen resolution. You will need a minimum setting of 1024x768. Screen resolution settings can be found in the control panel of your computer (Start>Control Panel).

6. Why can't I select a diagonal link?

Answer
The diagonal links must be clicked on the horizontal or vertical portions to be selected. If this proves difficult, zoom in until you can see the horizontal or vertical portion and select it.

7. Why is my NetPoint plan not fully displayed?

Answer
A NetPoint plan will open in the default letter size, regardless of how it was previously formatted. If the plan was created in a size other than the default letter size, you will receive a message when opening the plan with the intended page size. If you receive this message you need to change the Print Setup to the intended page size. Once the page size has been reset to the indicated size you can use the scroll bars to navigate to previously unseen portions of the plan.

8. Why can't I copy and paste activities and links into a new plan?

Answer
NetPoint does allow you to copy and paste from one plan to another. However, the activities must fit into the new plan timescale or you will not be able to paste them. Check the dates of the activities you want to copy, and adjust the new plan calendar so they will fit.

9. When I project my plan, how can I make it clearer?

Answer
You will need a minimum screen resolution setting of 1024x768. Screen resolution settings can be found in the control panel of your computer (Start>Control Panel).

10. What is the Print Tiling capability?

Answer
Print Tiling allows maximum flexibility in print size and can print up to 50 vertical pages and 50 horizontal pages. The Print Tiling and Print Setup features are independent and must be set/reset independently.

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